Support

Before contacting support

• Check that you are using the latest version
• Confirm whether the issue is reproducible
• Back up the project and source media

Report an issue

Include your Windows version, PC specifications, Karuiya version, and reproduction steps. Logs are stored under logs/sessions in the extracted Karuiya folder. Attach the folder for the session in which the problem occurred, and review it for local file paths or other personal information before sharing.